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Current time: 07-02-2015, 10:39 PM Hello There, Guest! (Login)

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Free Shipping Coupon Code Issues
Hi,

We are seeing three different issues with offering free shipping. These will definitely confuse customers, so all help you guys can offer is really appreciated.

1. Is there a way in the one page checkout to skip the "Shipping Method" step automatically once a free shipping coupon code has been activated in the cart?

2. The rule for our store is that everything over $50 ships for free. If for example you have placed a $20 product in your cart, we have a banner that says something like "Spend $30 more to get free shipping". If in your cart you input a coupon code for free shipping anyway, the banner still shows up on all pages. Is there a way to remove it once a free shipping coupon code has been used?

3. When you place a $20 product into your cart and enter in a free shipping coupon code in the cart, you get a banner saying the code was accepted. Now when you go to checkout, when you get to the "Shipping Method" step, the only option there is to pay $7.99 for shipping (as if the coupon code was actually not accepted). How can I fix this? Maybe it is the same answer as for issue #1?

Thanks for all your help!

http://www.footessential.com
Steven Murovannyy
COO at Foot Essential
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